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Documentos
Title	Subtitle
Assessment of the quality of service provided to users by water utilities in Portugal:3rd generation of the assessment system	Presented by Margarida Monte in IWA PI 2017
Regulation of water and waste services in Portugal - Performance indicator benchmarking: its role in improving water services	Presented by Ana Albuquerque in WAREG General Assembly 2017
Best practices in the definition of water services tariff structures	Presented by Cristina Rodrigues in World Water Congress 2014
Impact of water comercial losses on operators' unit costs and price of services	Presented by Filipe Ruivo e Maria João Moinante in World Water Congress 2014
Regulation of water service quality	Presented by Paula Freixial in World Water Congress 2014
Sanitation safety planning (SSP) and the role of the regulator	Presented by Paula Freixial in World Water Congress 2014
Social tariffs for water and waste services	Presented by David Alves in World Water Congress 2014
The right to information - Improving transparency to end-users of water services	Presented by Álvaro Carvalho e David Alves in World Water Congress 2014
Drinking water quality regulation - how to do it	Presented by Luis Simas no 1st International Water Regulators' Forum
Regulator’s view of the standards – The view of ERSAR	Presented by Paula Freixial in IWA World Water Congress & Exhibition 2014, Lisbon

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